Discussions

Ask a Question
ANSWERED

Privacy Statement

Does Canopy have a Privacy Statement?
ANSWERED

Top and bottom performers - are these the top and bottom market performers of shares that are currently own in the portfolio?

Top and bottom performers - are these the top and bottom market performers of shares that are currently own in the portfolio? OR are these the top and bottom scripts representing top and bottom gains that I have booked? For actively traded portfolios these two answers are naturally different so just clarifying what the intention / representation is?
ANSWERED

How is cash performance (for currencies other than reporting currency) calculated when we change the base currency of a report?

How is cash performance (for currencies other than reporting currency) calculated when we change the base currency of a report?
ANSWERED

Open/ Closed positions: what can you tell us about the system’s approach to closing out positions?

Open/ Closed positions: what can you tell us about the system’s approach to closing out positions, eg netting off purchases and sales, flagging end of fund life (PE)
ANSWERED

Can you add / subtract futures, and options (e.g. s+p futures, forex, commodities, etc. – incl. their shorts) at notional value to their respective asset class?

Does the system allow for futures, and options (e.g. s+p futures, forex, commodities, etc. – incl. their shorts) to be added/subtracted at notional value to their respective asset class (e.g if we long 1mio Eur cash and have an USD long/EUR short option for 1mio notional that is in the money, will it show zero EUR exposure)?
ANSWERED

Flag reverse trackers to be deducted from notional exposure of relevant asset class

Does the system allow to flag reverse trackers to be deducted from notional exposure of relevant asset class (e.g. SH s+P500 short tracker to be deducted from overall equity exposure)?
ANSWERED

How does Canopy SW handle CFD (contract for difference) trades?

May I request you to please advise whether your software can capture CFD (contract for difference) trade . This is very popular product in Europe.
ANSWERED

Why do I need to provide SCA statements as well? Why cannot Canopy process data with only SIR statements?

My bank regularly provides SIR statements, but I have to manually go and ask for SCA statements which is a hassle. Why cannot Canopy process my data with only SIR statements as that has most of the details

Strategy Creation on Excel Add in

I created strategy by User Asset Class(es) but i fond that the name of user asset class with space for example " Mixed Allocation" can not be calculated.
ANSWERED

Moving existing contract from Company A along with all historical data to a new company

Can I move my current contract from Company A along with all historical data to a new company i.e. Company B?
ANSWERED

PDFs

Do you handle capital calls and entry of data for other private investments, such as valuation increases?
ANSWERED

How do you handle stock splits?

ANSWERED

Can we get exempted from paying the %7 The Goods and Services Tax (GST) tax?

ANSWERED

What is the typical time taken (turnaround time) to process bank statements (i.e. PDF documents)?

ANSWERED

What is a SFTP (Secure File Transfer Protocol)?

ANSWERED

What should a typical Bank Statement include for Canopy being able to process and report on it?

ANSWERED

Account names - Is it possible to define further account names and who will define the single transactions to the different account names? Does this need to be defined in each set up of a mandate?

ANSWERED

Quantity of bonds - The quantities of bonds is one hundredth of the reported quantity values in the bank portfolio statements. Why?

ANSWERED

Gain calculations - Which cost prices and historical exchange rates is Canopy using when calculating realized capital gains and losses?

ANSWERED

Accrued interest - The accrued but unpaid interest differs from the accounting result. For the accounting we take the accrued interests shown on the bank portfolio statements. From which source does Canopy gets the data?